Terms & Conditions
Last Updated: [October 7, 2026]
Welcome to Renlidon . These Terms & Conditions govern your access to and use of our website and your purchase of products through our website.
By accessing our website, creating an account, or placing an order, you agree to these Terms & Conditions. If you do not agree with these terms, please do not use our website or place an order.
1. General
This website is operated by 新兴县河头镇任流东网络销售店（个体工商户）, a sole proprietorship registered in China (“we”, “us”, or “our”).
We operate this website as an online retail store and offer products sourced from third-party suppliers and manufacturers.
These Terms & Conditions apply to all visitors, users, and customers of our website.
We reserve the right to update or modify these Terms & Conditions from time to time. Any changes will become effective when the updated version is posted on this page. Your continued use of the website after changes are posted means that you accept the revised Terms & Conditions.
2. Products and Product Information
We offer a range of products sourced from third-party suppliers and manufacturers.
We make reasonable efforts to ensure that product descriptions, images, specifications, colors, measurements, and other information displayed on our website are accurate and up to date.
However, minor differences may occur between the information shown on our website and the product you receive. Such differences may result from manufacturing tolerances, product updates, lighting, photography, screen settings, packaging changes, or other circumstances.
We reserve the right to correct errors, update product information, change specifications, or discontinue products at any time without prior notice.
Product availability is subject to change and is not guaranteed until your order has been accepted.
3. Product Brands and Trademarks
Brand names, trademarks, logos, and product names displayed on our website belong to their respective owners.
We do not claim ownership of any third-party brands, trademarks, or logos displayed on our website.
The appearance of a brand name or trademark on our website does not necessarily indicate that we are the manufacturer, owner, or official representative of that brand.
4. Prices and Currency
All product prices are displayed in the currency indicated on our website.
Prices may change at any time without prior notice. A price change will not affect an order that has already been accepted, except where required by applicable law.
Unless otherwise stated, product prices may not include shipping charges, taxes, customs duties, import fees, or other charges that may apply to your order.
The total amount payable for your order, including any applicable shipping charges displayed at checkout, will be shown before you complete your purchase.
5. Orders and Order Acceptance
When you place an order through our website, you are making an offer to purchase the selected products.
After you submit an order, you may receive an order confirmation by email. An order confirmation confirms that we have received your order but does not necessarily mean that the order has been finally accepted.
We reserve the right to accept or decline an order for reasonable reasons, including:
- The product is unavailable or out of stock;
- There is an error in the product description, specification, or price;
- We are unable to verify or receive payment;
- The shipping address is incomplete, incorrect, or invalid;
- We suspect fraudulent, unauthorized, or abusive activity; or
- Other circumstances prevent us from fulfilling the order.
If we cancel an order after payment has been received, we will provide an appropriate refund to the original payment method, subject to applicable law.
6. Payment
Payment must be completed using one of the payment methods available at checkout.
You confirm that you are authorized to use the payment method provided for your order.
We may use third-party payment service providers to process payments. Your payment may therefore be subject to the terms and policies of the relevant payment provider.
We do not normally have access to your complete payment card information when your payment is processed through a third-party payment provider.
7. Shipping and Delivery
We ship orders to destinations where shipping services are available and offered at checkout.
Available shipping methods, shipping charges, and estimated delivery times may vary depending on the destination, package size, weight, shipping method, and other factors.
Estimated delivery times are provided for guidance only and are not guaranteed unless expressly stated otherwise.
Delivery may be delayed due to circumstances beyond our reasonable control, including customs processing, carrier delays, weather, natural disasters, transportation disruptions, strikes, or other unforeseen events.
You are responsible for providing a complete and accurate shipping address and contact information.
We are not responsible for delays, additional costs, or failed delivery resulting from incorrect or incomplete information provided by the customer.
For more information, please see our Shipping Policy.
8. Taxes, Customs Duties and Import Charges
Depending on the destination country or region, an order may be subject to taxes, customs duties, import fees, handling fees, or other charges imposed by the destination country or its authorities.
Unless otherwise stated at checkout or in our Shipping Policy, such charges are the responsibility of the customer.
Customs procedures and import requirements vary between countries. We cannot guarantee that a particular order will be exempt from customs duties, taxes, or other import charges.
Customers are responsible for complying with applicable import requirements in their destination country or region.
9. Returns and Refunds
Our returns and refunds are governed by our Refund & Returns Policy.
Please review our Refund & Returns Policy before placing an order.
Nothing in these Terms & Conditions is intended to exclude or limit any mandatory consumer rights or protections that apply to you under applicable law.
10. User Accounts
Certain features of our website may allow or require you to create a customer account.
You are responsible for providing accurate and current information when creating an account and for maintaining the confidentiality of your login credentials.
You are responsible for activities carried out through your account unless the activity resulted from circumstances outside your reasonable control.
We reserve the right to suspend or terminate an account where we reasonably believe that the account has been used in violation of these Terms & Conditions or applicable law.
11. Prohibited Use
You agree not to use our website for any unlawful, fraudulent, or unauthorized purpose.
You must not:
- Attempt to gain unauthorized access to our website or systems;
- Introduce viruses, malware, or other harmful code;
- Interfere with the security or operation of our website;
- Use the website for fraudulent or abusive purposes;
- Misuse payment methods or payment services;
- Copy, reproduce, or commercially exploit our website content without permission; or
- Use the website in a manner that violates applicable laws or regulations.
We reserve the right to restrict or terminate access to the website where reasonably necessary to protect our website, business, customers, or other users.
12. Intellectual Property
Unless otherwise stated, the content created or provided by us on this website, including website text, original photographs, graphics, website design elements, and logos, is owned by or licensed to us.
Third-party product names, trademarks, logos, photographs, and other materials remain the property of their respective owners.
You may access and use our website for personal and lawful purposes.
You may not reproduce, distribute, modify, publish, sell, or commercially exploit content owned or controlled by us without our prior written permission, except where permitted by applicable law.
13. Third-Party Services and Links
Our website may contain links to or integrations with third-party websites, payment providers, shipping providers, analytics services, or other third-party services.
We do not control third-party websites or services and are not responsible for their content, availability, security, or privacy practices.
Your use of third-party services may be subject to the terms and policies of those third parties.
14. Website Availability
We make reasonable efforts to keep our website available and functioning properly.
However, we do not guarantee that the website will always be available, uninterrupted, secure, or free from errors.
The website may occasionally be unavailable due to maintenance, updates, technical problems, hosting issues, or circumstances beyond our reasonable control.
15. Disclaimer
We make reasonable efforts to provide accurate product and website information.
However, we do not guarantee that all information displayed on the website will always be complete, current, or free from errors.
To the extent permitted by applicable law, information provided on the website is provided for general informational purposes.
Nothing in these Terms & Conditions is intended to exclude or limit any warranty, right, or protection that cannot legally be excluded or limited under applicable law.
16. Limitation of Liability
To the maximum extent permitted by applicable law, we will not be liable for indirect, incidental, special, or consequential losses arising from your use of the website or purchase of products, except where such liability cannot legally be excluded or limited.
Nothing in these Terms & Conditions limits our liability for matters that cannot legally be excluded or limited under applicable law.
17. Events Beyond Our Control
We will not be responsible for failure or delay in performing our obligations where the failure or delay results from circumstances beyond our reasonable control.
Such circumstances may include natural disasters, severe weather, war, government actions, epidemics, transportation disruptions, labor disputes, customs delays, internet or infrastructure failures, or other unforeseen events.
18. Governing Law
These Terms & Conditions shall be governed by and interpreted in accordance with the laws of the People’s Republic of China, without regard to its conflict of law principles.
Any dispute arising out of or in connection with these Terms & Conditions or your use of our website shall, to the extent permitted by applicable law, be subject to the jurisdiction of the competent courts in China.
If you are a consumer residing outside China, nothing in these Terms & Conditions is intended to exclude or limit any mandatory consumer rights or protections that apply to you under the laws of your country or jurisdiction.
19. Severability
If any provision of these Terms & Conditions is found to be invalid, unlawful, or unenforceable, that provision shall be interpreted or limited to the extent necessary, and the remaining provisions shall continue to apply.
20. Entire Agreement
These Terms & Conditions, together with our Privacy Policy, Shipping Policy, Refund & Returns Policy, and any other policies expressly referenced on our website, constitute the terms governing your use of our website and purchase of products, to the extent permitted by applicable law.
21. Contact Us
If you have any questions about these Terms & Conditions, please contact us:
Business Name: 新兴县河头镇任流东网络销售店（个体工商户）
Email: support@renlidon.com
Website: Renlidon